Privacy Policy
Solar Shield (Thailand) Co., Ltd. has prepared this Privacy Policy to inform customers, users, and visitors of the company's policy regarding the collection, use, and disclosure of personal data, which is in accordance with the Personal Data Protection Act B.E. 2562 and related laws and regulations. This Privacy Policy will inform you of how the company collects, uses, or discloses your personal data, the types of data, and the purposes for which it does so, as well as details about the data retention period, disclosure of personal data to third parties, your rights, the confidentiality and security of your personal data, and how you can contact the company.
1. Definition of Personal Data
“Personal Data” means information about an individual that can identify that individual, either directly or indirectly, in accordance with the Personal Data Protection Act B.E. 2562 (2019) and related laws or regulations. This does not specifically include information about deceased persons.
2. Types of Personal Data We Collect: We collect the following personal data:
1. Identifying Information, such as name, age, nationality, date of birth, age.
2. Contact Information, such as address, contact location, phone number, email address.
3. Account Information, such as payment details and bank account details.
4. Transaction Information, such as service history, purchase history.
5. Personal Information, such as user name, password, purchase history, and your interest in various services provided by the service provider.
6. Technical Information, such as Google Analytics, IP address, login information, usage data, and settings (logs).
7. Marketing Information, such as your satisfaction with the services received and your opinions on the services provided by the service provider.
8. Business Type
3. Sources of Personal Data
We obtain your personal data through two channels:
3.1 We receive personal data directly from you. We collect your personal data during the service process as follows:
3.1.1 When you register an account to use our services or when you request to exercise your rights with us.
3.1.2 When you subscribe to receive advertising or marketing information from us.
3.1.3 When you voluntarily complete a survey.
3.1.4 By collecting data on your platform usage via browser cookies.
3.1.5 When you contact us via email or other communication channels, such as telephone, so that our service providers can contact you.
3.1.6 When you purchase services or products from us.
3.1.7 When you log into your account on our platform or other related applications, such as Facebook and Google.
3.2 We obtain your personal data from third parties, including Facebook Login, Google Login, LINE Login, and Email & Password Login. We obtain this data when you register for or access our system through third-party channels.
4. Purpose of Data Processing
4.1 We collect your personal data for the purpose of database management, analysis, and offering benefits tailored to your interests.
4.2 We collect your personal data for the purpose of processing payments for services or products you purchase on the system.
4.3 We collect your personal data for post-service purposes, such as providing inquiries, providing feedback, or submitting requests to service providers.
4.4 We collect your personal data to verify your identity as the sole accessor to your account.
4.5 We collect your personal data for market research and relationship management between service providers and users.
4.6 We collect your personal data to comply with applicable laws and government regulations.
4.7 We collect your personal data to comply with applicable regulations, including allowing service providers to transfer personal data to their business groups and partners, data processors, or any entities under contract with service providers.
5. Processing of Personal Data
Once we receive your personal data, we will process it as follows:
1. Collect and record it on the computer systems used in the Service, including our own servers, Google Cloud Platform, and Microsoft Azure.
2. We will use your personal data collected for the Company's operations for the purposes specified in the "Purposes of Data Processing."
3. The Company will disclose your data to employees under its contract whose duties are related to the data, and disclose it on the Company's platforms or social media channels for advertising purposes. Additionally, we may need to submit your personal data to credit bureaus for verification, and may use the results of such verification for fraud prevention.
6. Storage and Retention Period of Personal Data
The controller retains your personal data as follows:
6.1 Personal data collected by the Company will be stored in soft copies.
6.2 Personal data will be stored on the Company's devices, including computers and mobile phones. Data will also be stored on computer systems, including our own servers, Google Cloud Platform, and Microsoft Azure.
6.3 The retention period is as stated in the "Personal Data Processing Period."
7. Rights of Data Subjects
You have the following rights under the Personal Data Protection Act B.E. 2562 (2019):
7.1 Right to be informed: You have the right to be informed when your personal data is being stored, including relevant details such as how it is being stored and for what period.
7.2 Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal data, which you have given us, for the duration of the time your personal data is held by us.
7.3 Right to access your personal data: You have the right to access your personal data and request that we provide you with a copy of it. This includes requesting that we disclose the source of personal data that you have not consented to.
7.4 Right to Rectification: You have the right to request that we correct inaccurate or amend incomplete data.
7.5 Right to Erasure: You have the right to request that we erase your data for certain reasons.
7.6 Right to Restriction of Processing: You have the right to restrict the use of your personal data for certain reasons.
7.7 Right to Data Portability: You have the right to transfer your personal data to another data controller or to yourself for certain reasons.
7.8 Right to Object: You have the right to object to the processing of your personal data for certain reasons.
You can contact our DPO or Data Controller to request the exercise of these rights (contact details are provided in the "Contact Channels" section below). You can also learn more about the conditions and exceptions to the exercise of these rights in the Personal Data Protection Guidelines (TDPG 2.0) and the Ministry of Digital Economy and Society website. http://www.mdes.go.th However, you do not need to pay any costs for exercising the above rights. We will consider and notify you of the results of our consideration of your request within 30 days from the date we receive such request.
8. Filing a Complaint for Personal Data Management
If you wish to file a complaint regarding the management of your personal data, including requests for access to your personal data, correction of your personal data, withdrawal of consent to provide personal data, and submission of service feedback, you may contact the Personal Data Protection Officer as detailed in the "Contact Channels" section.
9. Marketing Promotion Activities
During your use of the Service, we will send you information about marketing activities and promotions, products, and services that we believe may be of interest to you, to maximize our service efficiency. This information will also include promotional activities between our partners and service providers of iTopPlus Co., Ltd., for use in promoting your brand/business/product/service/products, for the benefit of our partners and iTopPlus Co., Ltd. If you have agreed to receive such information from us, you have the right to revoke your consent at any time. You can revoke your consent to receive such information by contacting us at Contact@solarshieldthailand.com.
What are Cookies?
Cookies are text files placed on your computer used to store details about your internet usage or website browsing behavior. You can learn more about Cookies at https://www.allaboutcookies.org/
How Do We Use Cookies?
We collect website visit information from all visitors via Cookies or similar technologies. We use Cookies to improve the efficiency of our services over the internet and to enhance the platform's usability. These cookies are used for the following purposes:
1. To enable you to log into your account on our platform continuously and securely.
2. To record your platform usage data, organize content, and customize the platform's layout.
3. To study your platform usage and browsing behavior to tailor content to your interests and better meet your needs.
4. To study overall platform visitor behavior and develop a more user-friendly, fast, and efficient platform.
Types of Cookies We Use
Our website contains the following cookies:
1. Functionality Cookies: These cookies are used to remember your platform preferences and preferences, as well as to provide more relevant information. More personalized features, such as user account names, language, fonts, and platform layouts.
2. Advertising Cookies: Advertising cookies are used to remember your previous visits and platform usage patterns to offer products, services, or advertising media relevant to your interests. They are also used to assess the effectiveness of advertising campaigns.
3. Strictly Necessary Cookies: Technical cookies are essential for the platform to function, allowing you to access information comprehensively and securely.
4. Performance Cookies: Cookies to measure platform performance. These cookies collect anonymous visitor data and analyze visitor numbers and behavior to improve the platform's efficiency and meet user needs.
5. Third-party Cookies: These cookies are set by third-party service providers, such as Google Analytics.
Cookie Settings
You can set your browser to refuse cookies. The steps to manage these cookies are as follows:
For Safari users:
1. Open the Safari app and select "Settings."
2. Select "Privacy" and manage your cookie usage as desired:
1. Select "Prevent Cross-Site Tracking" to disable tracking and use of cookies and website data.
2. Select "Block all cookies" to prevent third-party websites and advertisers from storing data on your computer.
3. Select "Manage Website Data" to see which websites store cookies and your data.
For Google Chrome users:
1. Log into Google Chrome on your computer and select "Settings" in the top right corner.
2. Select "Advanced" at the bottom.
3. Select "Settings and Security."
4. Select "Site Settings."
5. Click "Cookies."
6. To disable cookies, select "Disable websites from saving and reading cookies."
For Internet Explorer users:
1. Once logged into Internet Explorer, select "Settings."
2. To delete cookies:
1. Select "Security."
2. Select "Delete browsing history."
3. Select "Cookies and site data" and click "Delete."
3. To delete cookies:
1. Select "Tools."
2. Select "Internet Options."
3. Select "Privacy."
3. Click "Advanced" and choose to allow or block cookies.
Privacy Policy for Other Websites
This privacy policy applies only to our services and the use of our website. If you follow a link to another website, even through a channel on our website, you may be blocked. You must review and comply with the privacy policies appearing on those websites, which are completely separate from our website.
Changes to this Privacy Policy
We regularly review this Privacy Policy to ensure compliance with applicable practices and laws and regulations under the Personal Data Protection Act B.E. 2562 (2019). If there are any changes to this Privacy Policy, we will notify you by posting the updated information on our website as soon as possible. This Privacy Policy was last revised on June 1, 2022, and will be effective from June 1, 2022.
Contact Information
Data Controller Details
Name: Solar Shield (Thailand) Co., Ltd.
Contact Address: 1/1 Zone A, Room 21-22, Soi Bang Waek 82, Bang Waek Road, Khlong Khwang Subdistrict, Phasi Charoen District, Bangkok 10160
Contact Information: 098-257-8681
Email: contact@solarshieldthailand.com
Data Protection Officer (DPO) Details: You may request data deletion by providing your name, surname, and relevant telephone number to request data deletion from the company's database. Contact details below:
Name: Ms. Thaksaorn Chaisaeng
Contact Address:
1/1 Zone A, Room 21-22, Soi Bang Waek 82, Bang Waek Road, Khlong Khwang Subdistrict, Phasi Charoen District, Bangkok 10160
Contact: 094-426-3231
A representative will answer your calls during company business hours. Please inform us of any inquiries you would like to receive, such as deleting your name from the system or other related matters.
Email: Contact@solarshiedthailand.com
Regulatory Authority Details
In the event that our employees or related individuals violate or fail to comply with personal data protection laws, you may file a complaint with the regulator as follows:
Name: Office of the Personal Data Protection Committee
Contact Address: 7th Floor, Ratthaprasasanaphakdi Building, Government Complex, Chaeng Watthana Road, Thung Song Hong Subdistrict, Lak Si District, Bangkok 10210
Contact: (+66) 02-142-2233
Data Processing Information Document (Abridged)
Personal Data to be Processed
Details are provided in the Personal Data Protection Policy under the headings "Personal Data We Collect" and "Period of Retention of Personal Data." The purposes and basis for data processing are provided in the Personal Data Protection Policy under the heading "Purpose of Data Processing." We process your personal data on the following grounds:
1. Contract Performance, including sending a receipt to the user via email after purchasing services from the Company, transferring funds to the user's bank account, and other contracts the data subject has entered into with the Company.
2. Consent, as provided by you when you subscribe to the service. You may withdraw your consent if you wish. You may withdraw your consent to the use or disclosure of your data for any of the purposes or characteristics listed above at any time, including requesting deletion or anonymization of your personal data, by contacting the Data Protection Officer listed above. The withdrawal of consent includes:
1. Electronic channels, such as email or website
2. Verbal notification, such as telephone or face-to-face with personnel
3. Written notification
Once personnel receive your consent, they will forward it to the Data Management Department for further action. The service provider cannot retain your personal data without your consent, except for the following purposes:
1. For essential interests, to prevent or prevent danger to a person's life, health, or body
2. For the preparation of historical documents, archives, research, or statistics
3. For the performance of a contract to which the personal data owner is a party
4. To carry out government regulations or laws, or for the exercise of state power by the personal data controller
5. For the legitimate interests of the service provider, the personal data controller, or another legal entity, unless such interests are overridden by the fundamental right to provide personal data
6. For the public interest of the personal data controller
Source of Personal Data We Obtain Your Personal Data In the following cases:
1. When you access or use our website, register, or sign up for a user account with us.
2. When you submit forms, including application forms or other forms related to our products and services, whether online or in hard copy.
3. When you enter into any agreements or provide any other documents or information related to your interactions with us, or when you use our products and services.
4. When you contact us, such as by telephone (which will be recorded), letter, fax, meeting, social media platform contact, and email.
5. When you use our electronic services or our website, including but not limited to cookies, which we may deploy when you access the website.
6. When you conduct transactions through our services.
7. When you provide us with comments or complaints.
8. When you register, enter into contracts, or participate in competitions. and/or promotional activities, including joint promotional activities with our partners or group companies.
9. When you use or request services related to our external service providers, such as payment and logistics services.
10. When you visit or use the websites and applications of our partners or group companies.
11. When you visit or use third-party websites and applications related to our services.
12. When you install applications on your computer, phone, or other device to access our services.
13. When you connect your account to a third-party website or application.
14. When you submit your personal data to us for any reason.
Personal Data Processing
Details are provided in the Personal Data Protection Policy, section "Personal Data Processing."
Personal Data Retention
Details are provided in the Personal Data Protection Policy, section "Personal Data Retention."
Data Subject Rights
Details are provided in the Personal Data Protection Policy, section "Data Subject Rights."